Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us promptly.

To help us investigate, provide:

  • Your order number.

  • A description of the problem.

  • Clear photographs of the item and packaging, where reasonably available.

Please wait for our instructions before returning the item.

We will review your request and work toward an appropriate resolution in accordance with our policies and applicable law.

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